QCA Spa Jewel +3 Series Owner's Manual Page 7

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Diagnostic Messages
Message Meaning Action Required
No message on display.
Power has been cut off to the Spa.
The control panel will be disabled until power returns.
Temperature unknown. After the pump has been running for 2 minutes, the
temperature will be displayed.
System is priming. (Spa must be filled to
proper level. Water should be at least
halfway up the skimmer.)
Spa is powering up. This operation takes 4 minutes total.
The Priming mode will last for up to 4 minutes and then
the spa will begin to heat and maintain water temperature
in the Standard Mode.
“Overheat” The spa has shut down. On some
systems, an alarm may sound. Sensors detect
118°F at the heater.
DO NOT ENTER THE WATER. Remove the spa cover
and allow the water to cool. Once the heater has cooled,
reset by pushing any button. If the spa does not reset, shut
off the power to the spa and call your dealer or service
organization.
“Overheat” The spa has shut down. Sensors
detect spa water is 110°F.
DO NOT ENTER THE WATER. Remove spa cover and
allow water to cool. At 107°F, the spa should
automatically reset. If the spa does not reset, shut off
power to the spa and call your dealer or service
organization.
“Ice” Potential freeze condition detected No action required. The pump and blower will
automatically activate regardless of spa status.
Spa is shut down. The sensor that is plugged
into the Sensor “A” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools)
Spa is shut down. The sensor that is plugged
into the Sensor “B” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools)
Sensors are out of balance. If this is
alternating with the temperature, it may just
be a temporary condition. If the display
shows only this message (periodically
blinking), the spa is shut down.
If the problem persists, contact your dealer or service
organization
A significant difference between temperature
sensors has been detected. This could
indicate a flow problem.
Check the water level in spa. Refill if necessary. If the
water level is okay, make sure the pumps have been
primed. If problem persists, contact your dealer or service
organization.
Persistent low flow problems. (Displays on
the fifth occurrence of the “HFL” message
within 24 hours.) Heater is shut down, but
other spa functions continue to run normally.
Follow the action required for “HL” message. Heating
capability of the spa will not reset automatically, you may
press any button to reset.
Inadequate water detected in heater. Check water level in spa. Refill if necessary. If the water
level is okay, make sure the pumps have been primed.
Press any button to reset.
Inadequate water detected in heater.
(Displays on the third occurrence of “dr”
message). Spa is shut down.
Follow action required for “dr” message. Spa will not
automatically reset. Press any button to reset.
The spa is operating in Standard Mode Temperature display is current after pump has been
running for at least 2 minutes. Press “Temp” followed by
“Light” to switch modes.
The spa is operating in Economy Mode. “Ecn” will appear solid on the display when the
temperature is not current. “Ecn” will alternate with the
temperature when the temperature is current. Press
“Temp” followed by “Light” to switch modes.
The spa is operating Standard-in-Economy
Mode.
Operates the same as Standard mode, then reverts to
Economy mode after 1 hour. Press “Temp” followed by
“Light” to switch directly to Economy mode.
Sleep Mode has been activated by pressing a
button combination on the user panel.
” will appear solid on the display when the
temperature is not current. “
” will alternate with the
temperature when the temperature is current. Press
“Temp” followed by “Light” to switch modes.
Standby Mode has been activated by pressing
a button combination on the user panel.
Press any button to leave Standby mode and return to
normal operation.
pH is low. Add pH increaser according to manufacturer’s
instructions.
pH is high. Add pH decreaser according to manufacturer’s
instructions.
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